💸 Refund & Return Policy
Last updated: November 2025
At Our Best Store, your satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.
Eligibility for Returns
You can request a return or exchange if:
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The item is damaged, defective, or incorrect.
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You contact us within 3 days of delivery.
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Products are same condition as delivered.
Return Process
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Email us at support@ourbeststore.com with your order number and photos of the product.
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Once approved, we’ll arrange a pickup or ask you to send it back to our return address.
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Refunds are issued via bank transfer or store credit within 5–7 business days after inspection.
Exchange Policy
If you wish to exchange an item for another size, color, or product, we’ll process it once your return is received.